Boat Owner Agreement

1. Overview

This Boat Owner Agreement ("Agreement") establishes the terms and conditions under which boat owners ("Owner") may list and rent their vessels through the Nautiplex platform ("Platform") to customers ("Renter" or "Guest").

2. Owner Eligibility

To list a boat on Nautiplex, you must:

• Be at least 21 years old
• Have legal proof of boat ownership or authorization to rent the vessel
• Possess all required boating licenses and permits
• Comply with all local maritime laws and regulations
• Maintain comprehensive boat insurance covering rental activities
• Provide accurate and truthful information in your boat listing

3. Boat Listing Requirements

All boats listed on the Platform must:

• Be in safe, clean, and seaworthy condition
• Meet all local maritime safety standards
• Have current safety certifications and maintenance records
• Be equipped with required safety equipment (life jackets, fire extinguishers, first aid kits, etc.)
• Have clear, accurate photos and detailed description
• Disclose all known defects or limitations

Photo and Content Rights: You represent and warrant that you own or have obtained all necessary permissions and licenses to use every photo, video, and piece of content you upload to your listing, and that this content does not infringe any third party's copyright or other rights. You agree to indemnify Nautiplex against any claim arising from content you upload that infringes another party's rights.

4. Pricing and Payments

Revenue Split: Nautiplex's service fee is 5% of the booking price (after any discounts). It is deducted from the amount the customer pays online and is never more than that amount. A rate agreed with Nautiplex in writing for a specific boat, including a flat seasonal fee with a 0% rate, overrides it. Your effective rate is always visible in your owner dashboard. You keep the remainder of the rented amount minus any applicable taxes and processing fees.

Payments are processed through our secure payment system and transferred to your linked bank account within 5-10 business days after each booking completion.

You are responsible for setting competitive pricing, managing discounts, and defining your own cancellation policy within the guidelines set by Nautiplex.

5. Booking Management and Cancellation

As an owner, you are responsible for:

• Managing your availability calendar
• Confirming or declining booking requests in a timely manner
• Communicating clearly with renters through the Platform
• Only canceling bookings with valid reason (emergencies, safety concerns, etc.)
• Providing at least 48 hours notice for owner-initiated cancellations, except where weather, sea conditions, a mechanical fault or another safety concern makes the trip unsafe

Refunds on owner cancellation: whenever you cancel a booking, for any reason, the customer is automatically refunded 100% of what they paid, and your payout for that booking is reversed. You choose a reason (weather, mechanical, safety, unavailable, other) when cancelling; it is recorded on the booking and sent to the customer.

Refunds on customer cancellation: when a customer cancels under the Refund Policy, your payout is reduced by the same percentage as their refund, and Nautiplex's commission is reduced by the same percentage. For example, if a customer cancels less than 48 hours before departure and receives a 50% refund, you keep 50% of your payout for that booking and Nautiplex keeps 50% of its commission.

Weather and safety: you and your skipper have the final say on whether a trip can go ahead safely, and you should cancel whenever conditions are unsafe or the Hellenic Coast Guard restricts departures. Safety cancellations never count against you. Repeated cancellations for other reasons, or cancellations without notice, may result in suspension from the platform.

6. Guest Safety and Liability

As the boat owner, you are responsible for ensuring:

• Your boat is safe and suitable for the intended rental period
• Renters are provided with clear safety instructions
• All required safety equipment is present and functional
• Your insurance coverage is adequate and includes rental activities

Liability: You assume all liability for injuries, damages, or losses that occur during rental periods. Nautiplex is not responsible for damages to your boat, injuries to renters, or property loss during rentals.

7. Insurance Requirements

You must maintain comprehensive boat insurance that explicitly covers rental activities. Insurance must include:

• Hull and machinery coverage
• Liability coverage (minimum 1,000,000 EUR)
• Coverage for damage caused by renters
• Third-party injury coverage

Nautiplex reserves the right to request proof of insurance. Operating a boat on the Platform without adequate insurance may result in immediate suspension.

Documents and expiry: you must upload your current insurance policy and, where Greek Law 4256/2014 requires one, your professional/charter licence for each boat, with their expiry dates, and replace them before they expire. When an uploaded insurance policy or charter licence passes its expiry date, new bookings for that boat are paused automatically until you upload a current one. Bookings already confirmed are not cancelled automatically, but you must not operate a trip without valid insurance and licensing.

8. Damage, Maintenance, and Loss

Renters are responsible for damages caused by negligence or misuse. As the owner, you should:

• Document the boat's condition before each rental with photos/video
• Request security deposits from renters (amount determined by you)
• Report damages or issues immediately through the Platform
• File claims with the renter's insurance or through Nautiplex's dispute resolution process

Nautiplex does not act as an intermediary for damage claims but provides tools to facilitate dispute resolution.

9. Rating and Review Guidelines

Renters may leave reviews of your boat and service. You must:

• Accept ratings and reviews in good faith
• Respond professionally to feedback and complaints — you can post one public reply under each review from your dashboard, but you cannot edit or remove a review
• Not solicit false reviews or sabotage competitor listings
• Maintain a professional communication standard with renters

Owners with sustained low ratings may be removed from the Platform at Nautiplex's discretion.

10. Suspension and Termination

Nautiplex may suspend or terminate your listing if you:

• Violate the terms of this Agreement
• Operate a boat that does not meet safety standards
• Fail to maintain required insurance
• Engage in fraudulent activity or misrepresentation
• Repeatedly cancel bookings without valid reason
• Breach guest safety or privacy
• Receive sustained complaints from renters

In cases of immediate safety risk, Nautiplex may suspend your listing without warning.

11. Disputes and Mediation

Any disputes between you and a renter should be resolved through the Platform's messaging system. If direct resolution is not possible, Nautiplex offers a mediation service. Both parties agree to attempt mediation before pursuing legal action.

12. Changes to This Agreement

Nautiplex may modify this Agreement at any time. We will provide 30 days' notice of material changes. Continued use of the Platform signifies acceptance of updated terms.

13. Contact Us

For questions about this Boat Owner Agreement or to report issues, please contact our Owner Support team: